About Us

Fastgear is a large sporting goods company based in Sydney Australia and first opened our doors in 1993. Fastgear focuses on swimming, cycling, running, triathlon and sports nutrition. For over 20 years we have been serving a wide range of sporting enthusiasts, from serious athletes to commuters and recreational fitness people.

OUR MISSION

At Fastgear we aim to deliver a large range of high quality products at an everyday low price to suit all of your needs, together with advice and experience gained over many years. Being a small, Australian business we are able to keep costs low, whilst still providing a high and personal level of customer service and support. We excel in fast order turnaround and speedy delivery.
Sport is our passion and we want to share that passion with you. We pride ourselves on listening and understand that our customers come from all levels of skill and expertise. Customers appreciate the time, energy and commitment by our staff to find the right nutrition, accessory or component for their needs; it’s what keeps them coming back time after time.

OUR GUARANTEE

Fastgear is committed to providing exceptional customer service and care for our customers.
If the product you purchase is not as described or is faulty in any way, you may return it for an exchange or a full refund with proof of purchase.
We have 100% satisfaction guarantee, if you have a problem we’ll fix it!

CUSTOMER SERVICE POLICY

Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

To all of you, from us at Fastgear, we hope to see you and serve you soon.